Incidents reported on status page for Keyword https://status.keyword.com/ https://d1lppblt9t2x15.cloudfront.net/logos/b67c547f7c83540ea53e9e6e70bf6c7d.png https://status.keyword.com/ en https://status.keyword.com/ Sat, 22 Nov 2025 11:55:11 +0000 https://status.keyword.com/#ec42062cc143a852e8201f86d9ff1dcc45a8fd92fdd64b9d5e6a77cf3b94e70f Metrics recovered https://status.keyword.com/ Sat, 22 Nov 2025 10:07:04 +0000 https://status.keyword.com/#ec42062cc143a852e8201f86d9ff1dcc45a8fd92fdd64b9d5e6a77cf3b94e70f Metrics went down https://status.keyword.com/ Thu, 20 Nov 2025 02:01:25 +0000 https://status.keyword.com/#6455957c12a69db122cffd77b7311fe499dbac75811eabd1c2f796df6d776f6a Metrics recovered https://status.keyword.com/ Thu, 20 Nov 2025 01:46:40 +0000 https://status.keyword.com/#6455957c12a69db122cffd77b7311fe499dbac75811eabd1c2f796df6d776f6a Metrics went down https://status.keyword.com/ Tue, 18 Nov 2025 11:58:47 +0000 https://status.keyword.com/#0b0a5545d674228eccaf3335573b0d874b2c900d0440873d15f43d80f8a52754 Keyword application recovered https://status.keyword.com/ Tue, 18 Nov 2025 11:33:57 +0000 https://status.keyword.com/#0b0a5545d674228eccaf3335573b0d874b2c900d0440873d15f43d80f8a52754 Keyword application went down https://status.keyword.com/incident/724597 Tue, 21 Oct 2025 08:32:00 -0000 https://status.keyword.com/incident/724597#d9690867f569f472b25188776e0b541d3e8017d0897ca67f97e6075655b7478a We are experiencing issues with AI Visibility updates due to the Amazon AWS outage. Thank you for your patience while we wait for the issue to be resoled. https://status.keyword.com/incident/724597 Tue, 21 Oct 2025 08:32:00 -0000 https://status.keyword.com/incident/724597#d9690867f569f472b25188776e0b541d3e8017d0897ca67f97e6075655b7478a We are experiencing issues with AI Visibility updates due to the Amazon AWS outage. Thank you for your patience while we wait for the issue to be resoled. https://status.keyword.com/incident/724597 Mon, 15 Sep 2025 13:48:00 -0000 https://status.keyword.com/incident/724597#6cc70ae09c917cdb916a394c3d97547c8448a63427eac49eaab907c11cf327ef We’re currently adapting to a recent change from Google, which has removed support for collecting 100 search results in a single request. As a result, we are temporarily limiting rank tracking to positions 1–59 while we implement deeper pagination support. We’re actively working on a solution to restore full Top 100 coverage and will post updates here as we make progress. If you have any questions or are affected by this, please reach out to our support team, we’re here to help. https://status.keyword.com/incident/607807 Mon, 23 Jun 2025 10:00:00 -0000 https://status.keyword.com/incident/607807#3c120632f2993a10892b2cf7bcb6c546e9cc9f28264273e80b0b069c4d04ab86 We've seen multiple instances of sudden rank changes — we're working on resolving this issue. All keywords that have this issue will be updated automatically. https://status.keyword.com/incident/602587 Mon, 23 Jun 2025 00:00:00 -0000 https://status.keyword.com/incident/602587#3c65c980672d247a6bff5c50ec2249f97b17d11bd9d68002fdfe762b800cbc68 We're currently facing an issue with on-demand updates — roughly 30% of those updates can fail. We're working on resolving this issue. https://status.keyword.com/incident/595497 Mon, 02 Jun 2025 10:57:00 -0000 https://status.keyword.com/incident/595497#74e6c8d9b9a9060283b06ac70b3ed79900c262223c0e85abd71695f95918cfda We are experiencing some slow responses with all Google SERP updates today. Our teams are currently looking into this. https://status.keyword.com/incident/554303 Thu, 01 May 2025 00:00:00 -0000 https://status.keyword.com/incident/554303#075e8977c608d1f2f65002d281cf26420504a84056adc8d3d26fffcb75c68f2c Ranking updates issues has been resolved, we're monitoring closely to ensure there are no more related incidents. https://status.keyword.com/incident/554303 Tue, 29 Apr 2025 23:00:00 -0000 https://status.keyword.com/incident/554303#0c9cc31ed7b8511861c402006099e8a283a716ab13d8489b531b2dec0f85b566 We're experiencing temporary issues that significantly slow down our ranking updates, we expect it to be resolved today, tomorrow being the latest. https://status.keyword.com/incident/553784 Tue, 29 Apr 2025 12:43:00 -0000 https://status.keyword.com/incident/553784#24739cebbcc24cd547d34e29a9f4de4b9930235ec171349ca2fa1d9f45b45d32 We are currently experiencing delays in collecting Monthly Search Volume (MSV), Competition, and CPC (Cost-Per-Click) data. Our team is investigating the issue and working to resolve it as quickly as possible. We’ll provide updates as soon as more information becomes available. Thank you for your patience! https://status.keyword.com/incident/547396 Mon, 21 Apr 2025 00:00:00 -0000 https://status.keyword.com/incident/547396#338f8f663dc3a296d356dafcac29b91e9321e9a552e80e55900ea95ea0627e68 Ranking update issues have been resolved. https://status.keyword.com/incident/547396 Fri, 18 Apr 2025 16:10:00 -0000 https://status.keyword.com/incident/547396#c4b31bc3430361c0126c4e25eb540e41a2a9d47ae784bcd9a4479ad04a18321c We’ve encountered issues that result in slower ranking updates. We are working hard on resolving them and expect full recovery until Monday. https://status.keyword.com/incident/531302 Thu, 20 Mar 2025 14:37:00 -0000 https://status.keyword.com/incident/531302#bbf26dd1610e1a84b0873de9a1eef29f009a7f1f233e1e329f3d2002b7aab82d All historical ranking issues have been fixed. https://status.keyword.com/incident/531302 Thu, 20 Mar 2025 14:37:00 -0000 https://status.keyword.com/incident/531302#bbf26dd1610e1a84b0873de9a1eef29f009a7f1f233e1e329f3d2002b7aab82d All historical ranking issues have been fixed. https://status.keyword.com/incident/531302 Thu, 20 Mar 2025 14:37:00 -0000 https://status.keyword.com/incident/531302#bbf26dd1610e1a84b0873de9a1eef29f009a7f1f233e1e329f3d2002b7aab82d All historical ranking issues have been fixed. https://status.keyword.com/incident/531302 Thu, 20 Mar 2025 10:11:00 -0000 https://status.keyword.com/incident/531302#7d379bc97c884c80c738fd973651107b261a29ba1f70b3058ee9bedd58872565 We have now updated our parsers to address Google changes and all new ranking updates should be working properly. Recently broken rankings will also be fixed as soon as possible. https://status.keyword.com/incident/531302 Thu, 20 Mar 2025 10:11:00 -0000 https://status.keyword.com/incident/531302#7d379bc97c884c80c738fd973651107b261a29ba1f70b3058ee9bedd58872565 We have now updated our parsers to address Google changes and all new ranking updates should be working properly. Recently broken rankings will also be fixed as soon as possible. https://status.keyword.com/incident/531302 Thu, 20 Mar 2025 10:11:00 -0000 https://status.keyword.com/incident/531302#7d379bc97c884c80c738fd973651107b261a29ba1f70b3058ee9bedd58872565 We have now updated our parsers to address Google changes and all new ranking updates should be working properly. Recently broken rankings will also be fixed as soon as possible. https://status.keyword.com/incident/531302 Wed, 19 Mar 2025 20:00:00 -0000 https://status.keyword.com/incident/531302#68415b905ef6be72ecd01c782dc8cd6395880c8b2d4411fbe2a4c93c4287c2e7 We've noticed that recent changes to Google's page structure have temporarily affected how our system identified rankings. Our team is working hard to fix the issue, and everything should be back to normal within a few hours. Thank you for your patience! https://status.keyword.com/incident/531302 Wed, 19 Mar 2025 20:00:00 -0000 https://status.keyword.com/incident/531302#68415b905ef6be72ecd01c782dc8cd6395880c8b2d4411fbe2a4c93c4287c2e7 We've noticed that recent changes to Google's page structure have temporarily affected how our system identified rankings. Our team is working hard to fix the issue, and everything should be back to normal within a few hours. Thank you for your patience! https://status.keyword.com/incident/531302 Wed, 19 Mar 2025 20:00:00 -0000 https://status.keyword.com/incident/531302#68415b905ef6be72ecd01c782dc8cd6395880c8b2d4411fbe2a4c93c4287c2e7 We've noticed that recent changes to Google's page structure have temporarily affected how our system identified rankings. Our team is working hard to fix the issue, and everything should be back to normal within a few hours. Thank you for your patience! https://status.keyword.com/incident/528130 Fri, 14 Mar 2025 10:36:00 -0000 https://status.keyword.com/incident/528130#717429ae9b353d1f2ed962cfa40d46249263f9a36488dc7772357dca64095e0d Issue has been resolved and updates are being processed as normal. Please expect some delays in receiving today's data. https://status.keyword.com/incident/528130 Fri, 14 Mar 2025 08:42:00 -0000 https://status.keyword.com/incident/528130#2bd14e1f61be5e42677c61a205579fc3aa0e0d74abef1e3a7e38c7d5df38509a We are currently experiencing delays in collecting ranking data from Google. Our team is actively investigating the issue and working to resolve it as soon as possible. We appreciate your patience and will provide further updates as we make progress. https://status.keyword.com/incident/524522 Fri, 07 Mar 2025 21:39:00 -0000 https://status.keyword.com/incident/524522#7c490ec2d6a8b9e4cf52405bceb7f217c654eadd90778fc7b39bf50b5ebeffc2 Success rates for rank data collection has been deteriorated resulting in updates being delayed. https://status.keyword.com/incident/516644 Fri, 21 Feb 2025 14:00:00 -0000 https://status.keyword.com/incident/516644#5530c0f8cc6b8276dfb82d0a236d15ccd413bbe36855bc1a2fd7aa7242a35d79 We are still working on resolving the ongoing issue affecting ranking updates. As a result, no keywords have been updated today. Once the issue is resolved, we will resume automatic updates and enable on-demand updates as usual. Our team is actively working on a fix, and we will provide further updates as soon as possible. https://status.keyword.com/incident/516644 Fri, 21 Feb 2025 04:00:00 -0000 https://status.keyword.com/incident/516644#c7bdf06b22492749858d2e5cff84ff5fcaa059e771a847b8b0dd77c79b8a3948 We are currently experiencing issues with the collection of daily rankings. We’re working to fix the problem as quickly as we can. We’ll share another update shortly. https://status.keyword.com/incident/513118 Fri, 14 Feb 2025 19:55:00 -0000 https://status.keyword.com/incident/513118#8a2b24e99a36eb3c383448c4d08bcd81e6dad246b35f1e03bb1940eebbb43579 We have been experiencing delays in collecting ranking data today. All necessary fixes have been implemented, and updates are now collecting data accurately. However, there is still a delay in processing. Our team continues to monitor the situation to ensure rankings are updated as quickly as possible. https://status.keyword.com/incident/500685 Sun, 02 Feb 2025 23:00:00 -0000 https://status.keyword.com/incident/500685#b43f655a4589bbd4a8d4502f365e8110ae472468b9642b5043eeee8573f1a9d9 We’re pleased to confirm that the ranking issues have been fully resolved. Over the past four days, we’ve closely monitored the performance of our scrapers and can now verify that scraping functionality has been restored to its pre-incident state. This incident has been a valuable learning experience for our team. Moving forward, we’re implementing additional measures to better anticipate and mitigate the impact of changes on Google’s end, ensuring minimal disruption to our services in the future. Thank you for your patience and understanding as we worked to resolve this issue. If you have any questions, please contact our support team at support@keyword.com https://status.keyword.com/incident/500685 Sun, 02 Feb 2025 23:00:00 -0000 https://status.keyword.com/incident/500685#b43f655a4589bbd4a8d4502f365e8110ae472468b9642b5043eeee8573f1a9d9 We’re pleased to confirm that the ranking issues have been fully resolved. Over the past four days, we’ve closely monitored the performance of our scrapers and can now verify that scraping functionality has been restored to its pre-incident state. This incident has been a valuable learning experience for our team. Moving forward, we’re implementing additional measures to better anticipate and mitigate the impact of changes on Google’s end, ensuring minimal disruption to our services in the future. Thank you for your patience and understanding as we worked to resolve this issue. If you have any questions, please contact our support team at support@keyword.com https://status.keyword.com/incident/500685 Sun, 02 Feb 2025 23:00:00 -0000 https://status.keyword.com/incident/500685#b43f655a4589bbd4a8d4502f365e8110ae472468b9642b5043eeee8573f1a9d9 We’re pleased to confirm that the ranking issues have been fully resolved. Over the past four days, we’ve closely monitored the performance of our scrapers and can now verify that scraping functionality has been restored to its pre-incident state. This incident has been a valuable learning experience for our team. Moving forward, we’re implementing additional measures to better anticipate and mitigate the impact of changes on Google’s end, ensuring minimal disruption to our services in the future. Thank you for your patience and understanding as we worked to resolve this issue. If you have any questions, please contact our support team at support@keyword.com https://status.keyword.com/incident/500685 Thu, 30 Jan 2025 18:00:00 -0000 https://status.keyword.com/incident/500685#67571181cd1d360fa7a2f2d8a6ccc2a5144335467c0a6a526c0e90214b4793d2 Ranking issues have been resolved. However, as we continue to work through the changes applied by Google, we have noted a delay in keyword processing. This is expected, and while updates may be delayed, your keywords will still be refreshed as scheduled within the day. When Google makes changes, and we implement the necessary adjustments on our end, it can impact the speed of updates. Our team is actively monitoring the situation and continuously optimizing to ensure your rankings are updated as accurately and promptly as possible. https://status.keyword.com/incident/500685 Fri, 24 Jan 2025 11:10:00 -0000 https://status.keyword.com/incident/500685#f1512378603cec654bb11166a2479c00ed5b05ff0686319bfc4f2422d30ad03e We are currently seeing delays in daily updates. This is due to changes we implemented to bypass Google’s blockages, which take longer to fetch ranking results. To ensure accuracy, we have added retry logic to our system. While this improves data reliability, it may result in slower updates. Please expect some delays as we continue to optimize the process. https://status.keyword.com/incident/500685 Fri, 24 Jan 2025 11:10:00 -0000 https://status.keyword.com/incident/500685#f1512378603cec654bb11166a2479c00ed5b05ff0686319bfc4f2422d30ad03e We are currently seeing delays in daily updates. This is due to changes we implemented to bypass Google’s blockages, which take longer to fetch ranking results. To ensure accuracy, we have added retry logic to our system. While this improves data reliability, it may result in slower updates. Please expect some delays as we continue to optimize the process. https://status.keyword.com/incident/500685 Thu, 23 Jan 2025 14:25:00 -0000 https://status.keyword.com/incident/500685#60b78ec59faf4eafef3a67455b651303ae76be1a062f1ff9c9e37097e83e0d23 We continue to monitor results. While updates are running, users may still experience delays as we further refine our processes and thresholds to minimize disruptions caused by Google’s blocking behavior. https://status.keyword.com/incident/500685 Thu, 23 Jan 2025 14:25:00 -0000 https://status.keyword.com/incident/500685#60b78ec59faf4eafef3a67455b651303ae76be1a062f1ff9c9e37097e83e0d23 We continue to monitor results. While updates are running, users may still experience delays as we further refine our processes and thresholds to minimize disruptions caused by Google’s blocking behavior. https://status.keyword.com/incident/500685 Wed, 22 Jan 2025 08:20:00 -0000 https://status.keyword.com/incident/500685#30a8a06eb7b5a5d824fbbf1bf92bcee96949b7a895f9a828d5c99e06345008e9 Mobile tracking has been successfully resolved. All updates are now running, though at a slower pace as we fine-tune the system to avoid further blocks. https://status.keyword.com/incident/500685 Wed, 22 Jan 2025 08:20:00 -0000 https://status.keyword.com/incident/500685#30a8a06eb7b5a5d824fbbf1bf92bcee96949b7a895f9a828d5c99e06345008e9 Mobile tracking has been successfully resolved. All updates are now running, though at a slower pace as we fine-tune the system to avoid further blocks. https://status.keyword.com/incident/500685 Mon, 20 Jan 2025 09:00:00 -0000 https://status.keyword.com/incident/500685#535793921a2002be137943d613c70234d64faecf9ddd7f8b5efbde843b71cf9a Desktop keyword tracking continues to be stable, and we are closely monitoring results. The team is actively working on resolving the issue with mobile keyword tracking. https://status.keyword.com/incident/500685 Mon, 20 Jan 2025 09:00:00 -0000 https://status.keyword.com/incident/500685#535793921a2002be137943d613c70234d64faecf9ddd7f8b5efbde843b71cf9a Desktop keyword tracking continues to be stable, and we are closely monitoring results. The team is actively working on resolving the issue with mobile keyword tracking. https://status.keyword.com/incident/500685 Sat, 18 Jan 2025 07:00:00 -0000 https://status.keyword.com/incident/500685#52aa962a4587a4636e023d11de06c27acf34bd7d258f0357f4ee7f59d58fadd2 We successfully restored desktop keyword tracking and began processing the queue for desktop updates. Updates are running slower than usual as we intentionally slowed down the queues to prevent further blocks and to better understand Google’s thresholds. https://status.keyword.com/incident/500685 Sat, 18 Jan 2025 07:00:00 -0000 https://status.keyword.com/incident/500685#52aa962a4587a4636e023d11de06c27acf34bd7d258f0357f4ee7f59d58fadd2 We successfully restored desktop keyword tracking and began processing the queue for desktop updates. Updates are running slower than usual as we intentionally slowed down the queues to prevent further blocks and to better understand Google’s thresholds. https://status.keyword.com/incident/500685 Thu, 16 Jan 2025 09:00:00 -0000 https://status.keyword.com/incident/500685#3e31c39f9552d4db96f697131da1dfeef8eb2422d821006a4cee221a4acbfd1f We have identified the root cause of the issue: Google made changes to their search engine results pages (SERP), which affected how ranking data is fetched. These changes introduced stricter blocking mechanisms, requiring adjustments to our systems to comply with the updated Google requirements. https://status.keyword.com/incident/500685 Thu, 16 Jan 2025 09:00:00 -0000 https://status.keyword.com/incident/500685#3e31c39f9552d4db96f697131da1dfeef8eb2422d821006a4cee221a4acbfd1f We have identified the root cause of the issue: Google made changes to their search engine results pages (SERP), which affected how ranking data is fetched. These changes introduced stricter blocking mechanisms, requiring adjustments to our systems to comply with the updated Google requirements. https://status.keyword.com/incident/500685 Thu, 16 Jan 2025 07:00:00 -0000 https://status.keyword.com/incident/500685#b3c3e7ca4717510dfd669c1e016dba789ee1e4392bec94900e81f9f424da7433 We detected the issue affecting all updates as Google began blocking requests, disrupting the ability to fetch ranking data. The team immediately started investigating and working on a resolution. https://status.keyword.com/incident/500685 Thu, 16 Jan 2025 07:00:00 -0000 https://status.keyword.com/incident/500685#b3c3e7ca4717510dfd669c1e016dba789ee1e4392bec94900e81f9f424da7433 We detected the issue affecting all updates as Google began blocking requests, disrupting the ability to fetch ranking data. The team immediately started investigating and working on a resolution.